We ship boards across the United States and Canada from our North American Distribution Centre.

Processing times

• In-stock orders: Ship within 1–2 business days

• Custom Board Builder orders: Please allow an extra 1–2 business days

• Pre-orders: Ship based on the estimated date at the time of purchase. These dates are subject to change, and you’re welcome to cancel for a full refund any time before it ships.

Shipping method and delivery times

All electric skateboards ship as Hazmat (Dangerous Goods), which can affect delivery timeframes:

• Expedited shipping is not guaranteed by FedEx or UPS for Hazmat shipments. If your expedited order is delayed, we cannot refund the shipping cost.

• Transit times vary by location. Standard ground shipping typically takes between 2–7 business days once dispatched.

Cutoff times for same-day dispatch

• FedEx & UPS: 2:00 PM ET

• USPS: 9:00 AM ET

  Orders placed after these times will ship the next business day.

Special locations

• Canada: Boards ship via FedEx Express only. Customs duties, taxes, and brokerage fees are collected at checkout.

• Mexico: We’re currently unable to ship skateboards to Mexico.

• APO/FPO: We can ship accessories, but not complete boards to APO/FPO addresses. Contact our HQ in Australia at [email protected] for options.

• Other international orders: Visit our International Distributors page or email [email protected].

📦 Note: During peak periods or holidays, both processing and transit times may be longer. We appreciate your patience. If your zip code restricts Hazmat deliveries, contact us and we’ll help arrange an alternative pickup location.